RESULT-DRIVEN SKINCARE AND A SMOOTHER WORKDAY – BEAUTY THERAPIST TIIA HARKIO USES AN online BOOKING SYSTEM IN HER DAILY BUSINESS

Sole trader TIIA HARKIO OFFERS RESULT-DRIVEN SKINCARE IN MIKKELI

Tiia Harkio is a certified SKY beauty therapist whose salon is located in Mikkeli, Finland. Her service selection includes a wide range of beauty treatments, nail services, and lash and brow treatments—all tailored to each client’s individual needs.

Tiia specializes in results-driven skincare, where the goal is not just relaxation but visible and lasting improvements in skin health and appearance. One of the salon’s most popular treatments is microneedling, which helps renew the skin, reduce the appearance of fine lines, and improve overall skin texture.

“My passion is skin health and wellbeing. I regularly invest in further education so that I can provide my clients with the highest level of expertise and the latest treatment methods available.”

Continuous learning is an essential part of Tiia’s work. The beauty industry evolves rapidly, and she wants to ensure that her clients always receive the safest and most effective treatment methods available.

Learn more: www.tmitiiaharkio.fi

RETURNING TO BOOKSALON – A FINNISH BOOKING SYSTEM AND THE CONVENIENCE OF ONLINE BOOKING MADE THE DIFFERENCE

Tiia decided to return to booksalon because the system felt familiar and trustworthy. In particular, its Finnish roots, ease of use, and simplicity were important factors in her decision.

“I wanted to return to booksalon because it is a trusted Finnish brand. What I especially appreciate is how easy and straightforward it is to use—everything I need can be found in one place.”

The transition back to booksalon was smooth, and Tiia has always been able to get help quickly from customer support—even with smaller questions. For a sole trader, this is especially important: when an issue arises, answers are available quickly without unnecessary waiting.

Tiia’s clients have also been very satisfied with the system. In particular, the clear booking process and automatic appointment reminders have received positive feedback. In addition, the ability for clients to leave feedback immediately after their appointment has provided valuable insights into the customer experience.

“Customer feedback is extremely important in our work, and with booksalon, clients can leave feedback immediately after their appointment.”

From customer feedback to product development- client intake forms and a loyalty program on the way 

Tiia would like to see client intake forms and a loyalty program integrated directly into the system—and the good news is that both features are already on booksalon’s development roadmap. In the future, collecting pre-treatment information from clients, such as those booking permanent makeup or pigmentation treatments, will become even more seamless as part of the online booking process.

continue exploring booksalon