Soloway is a tattoo and piercing studio based in Nummela, Finland, offering high-quality tattoo artistry and professionally performed piercings.
Lena, the entrepreneur behind Soloway, moved from Ukraine to Finland and built her business around delivering an outstanding customer experience from start to finish. This means not only exceptional craftsmanship, but also seamless appointment booking, clear communication, and hassle-free payments.
Before booksalon, Lena spent a significant amount of time managing appointments and communicating with customers through multiple channels. Every booking required manually arranging appointment times via messages and phone calls, taking valuable time away from her actual work.
With booksalon, everything became much more streamlined. Customers can now book appointments themselves at any time—whether during the day or even in the middle of the night—allowing Lena to focus on what she does best: creating tattoos and performing piercings.
“Before booksalon, I spent a lot of time managing appointments and communicating with customers, but now everything runs smoothly through booksalon.”
One of the things Lena values most about booksalon is that all the essential business tools are available in a single system. Appointment booking, website management, marketing tools, and business banking services are all integrated into one platform, eliminating the need to manage multiple separate services.
This not only simplifies daily operations but also saves both time and money.
“What I especially appreciate is that all the tools are available in one system—website management, marketing tools, and more—which saves me both time and money.”
As a tattoo artist, Lena makes use of booksalon’s Payment links feature, which allows her to easily collect booking deposits from customers in advance. Deposits also help reduce the risk of no-shows and provide added security for the business, as customers commit to their appointment before arriving at the studio.
“As a tattoo artist, I can easily collect booking deposits from my customers through booksalon using the Payment Links feature.”
Lena recommends booksalon to tattoo and piercing artists, as well as entrepreneurs in other industries who want to grow and develop their businesses.
When administrative tasks run smoothly, business owners have more time and energy to focus on their craft and creating exceptional customer experiences.
“I recommend booksalon to anyone who wants to grow and develop their business.”
Let customers book their own appointments.
Online booking frees you from endless messaging and helps keep your calendar full—even outside business hours, including late at night.
In addition to online booking, booksalon PRO and PREMIUM include a POS system, payment terminal, review requests (including Google reviews), "Book Now" buttons for social media profiles and Google Business Profiles, marketing tools, an online gift card store, payment links, and much more—all in one package.
The PREMIUM package also includes a free Business Account. A website and automated accounting integrations are also available as optional add-on services.
The booksalon booking system is an excellent fit for tattoo and piercing artists as well.
Want to see how booksalon could work for your business?
Learn more at pro.booksalon.com 💜
Register for free here.